Privacy Policy

Effective Date: December 27, 2025

Welcome to Shalz. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from our store.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our store, we collect various types of information to provide you with a seamless shopping experience:

Personal Information: When you make a purchase or attempt to make a purchase, we collect specific information from you, including your:
- Name
- Billing Address
- Shipping Address
- Payment Information (processed securely via Razorpay)
- Email Address
- Phone Number (+91)
Device Information: We automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process and ship your orders, send invoices, and order confirmations.
Communication: To communicate with you regarding your order status, returns, or questions.
Marketing: With your permission, we may send you emails or messages about our new store products, special offers, and other updates.
Screening: To screen our orders for potential risk or fraud.

3. Payment & Security (Razorpay Clause)

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read the Razorpay Terms and Conditions.¹²³

4. Third-Party Services

In general, the third-party providers used by us (such as logistics and shipping partners) will only collect⁷, use, and disclose your information to t⁸he extent necessary to allow them to perform the services they provide to us.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

5. Cookies

We use cookies to maintain your session and cart details. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

8. Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India, and the courts of Calicut, Kerala shall have exclusive jurisdiction.

9. Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:

Shalz